The issues, problems, and negative effects of technological advancement in HR

 The issues, problems, and negative effects of technological                                    advancement in  HR

figure 1 : Negative effect of technology

Source: (Tycoonstory, 2020)

Technology development may have a significant influence on a company's Human Resources

department. It gives the business the chance to enhance its internal operations, key competencies,

target markets, and organizational design as a whole. The organization's strategic goals must be

the major emphasis of human resources. An organization-wide IT strategy plan must be directed

toward these strategies. These are activities connected to any advancement in the entity's 

technical systems, including product design (research and development) and IT systems (Pick, 2017).

Some worry that technology would be harmful; while others think it will change human resources 

and make them better. This viewpoint is in no way gloomy. Early evidence suggests that

 technology robs humanity—something that is wanted in every human resources

department—which justifies it.

Here are eight ways that advances in technology can affect your HR:

•         More Unemployment

Technical developments in HR More employees will lose their jobs as automation replaces

human labor with more machines. Many HR departments will be in perilous situations because

of technological advances. Automation-related employment losses are predicted to reach 90%.

Without employees, businesses could not start nor support genuine human engagement. In the

past, technical advancements have not significantly increased the number of jobs. Future

demands include creating more work for people as the global population continues to increase at

an unprecedented rate. The employee is the center of every HR department. The necessity for an

HR department could be eliminated by rising unemployment brought on by technological

advancements.

•      Loss of Human Contact

Chatbots and other technologies are being quickly adopted by many businesses. Distancing

people from one another in an effort to increase profits can lessen social connection, particularly

in the human resources division. Because they can simulate human connections, these methods

are effective. Direct human touch in human resource management will no longer be necessary

thanks to these bots. Machines are only able to replicate or pretend to comprehend human

experience. Customer dissatisfaction might result from the use of chatbots in human resource

management. People seek a sense of interpersonal connection. Eliminating the urge to feel

connected, a fundamental social need, in the field of human resources might have serious

negative effects.

•    Inability to Keep up With Technological Trends

Due to the requirement for training and adaptation time, advances in technology make

implementation extremely challenging. However, the moment one training session concludes,

another one begins. Management of human resources and technological advancement necessitate

ongoing changes. Workers always strive to follow trends because of this speed. The development

of teams should be a priority for businesses. Through these activities, employees will improve

their interpersonal and customer service skills. Attempting to follow evolving trends is usually

beneficial.

• Less Human Activity

Technology-based tools may be used to implement human resource management innovations.

Due to the prolonged sitting required when using electronics like computers, people become

immobile. Physical human contacts are significantly reduced as a result. Because it can induce

obesity and raise your chance of developing high blood pressure, less human exercise is also bad

for your health. Employee morale may suffer and productivity may decline if there is less

personal interaction at work.

• Over-Dependency on Technological Advancements

Although technology is effective, viruses and cyberattacks may still affect it. This can result in

the loss of crucial business data. The HR department might lose important employee data,

including personal information. Technology advancements might potentially pose a severe

danger to employee contact. Instead of constructing a real office, many businesses will

concentrate on developing a virtual one. Even if a company's operating costs could decrease

dramatically in the short run, for many small businesses, the unforeseen effects outweigh the

benefits in the long run. Such a heavy dependence on technology may result in significant losses.

Companies could be more concerned with the technology they require than with the

requirements of their employees.

•  Ethical Dilemmas

Technology powered by artificial intelligence (AI) is morally indifferent. In the area of managing

human resources, using a moral compass is crucial. Due to the choice that must be made between

doing the right or the easy thing, technological innovation may cause businesses to face

additional ethical conundrums. Such conundrums are beyond the capacity of technology to

resolve. It could choose to reduce the number of employees it has as a means of increasing

productivity. Additionally, you have no control over the unforeseen effects of deploying artificial

intelligence.

•  Poor Social Well-Being

The use of technology to communicate might have a negative impact on mental health. The

relationships that employees have with one another, their friends, and their families might be

badly impacted by this new HR approach. Such connections are essential to a person's health.

The development of technology raises the possibility of ushering in a society where there are no

meaningful human connections. Depression and suicide instances may rise because of the lack of

relationships.

•  Moving Into the Future

There is little question that as time passes, advancements in technology will continue to

influence many facets of human life. However, the dangers of emerging technologies like

artificial intelligence, virtual reality, and remote labor will have an impact on interpersonal

interactions. This change poses a danger to the structural integrity of human resource

management. It will be difficult to integrate worker's requirements into the current HR system

because of this disconnection from social relationships. Every firm will have to deal with the

challenge of balancing the desire to increase productivity with employee satisfaction as we go

into the future (America's Back Office, 2023) .

Conclusion

The characteristic that has most significantly influenced human life is our capacity for evolution.

A significant improvement brought about by this progression is technology. Technology's

primary objective is to benefit people. However, technological advancements like AI have had

both beneficial and harmful repercussions. It is expected that technological developments in

human resource management will have benefits and drawbacks. While many think technology

will change human resources and improve them, others worry it may have the opposite effect.

This point of view is by no means gloomy. Early evidence suggests that technology removes the

humanity sought in every human resources department, which justifies this claim. This essay will

examine the dangers of avoiding conventional human contact.

References

America's Back Office, 2023. America's Back Office. [Online]

Available at: https://americasbackoffice.com/the-problems-with-technological-advancements-in-hr/

[Accessed 19 April 2023].

Pick, J., 2017. Profiles. [Online]

Available at: https://www.profilesasiapacific.com/2020/01/21/information-technology-

hrm/#:~:text=Technological%20advancement%20can%20have%20a,strategic%20objectives%20of%20th

e%20organization.

[Accessed 19 April 2023].

Tycoonstory, 2020. Tycoonstory. [Online]

Available at: https://www.tycoonstory.com/negative-effects-of-technology-in-the-workplace/

[Accessed 19 April 2023].

Figure 1: Negative effects of technology

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Thank you and appreciate your comments.

D.M Nilushi Thushantha Dayarathna.

00174809.